We strive to make it easy for the cargo owner. Read the Cargo and Container FAQs.
⚠ June 2016 - Important Container Weighing and VGM Information for Shippers and Shipping Lines
You can obtain real-time information on your containers using the JMT RIA system. To request a Jade Master Terminal Account, email customerservices@portotago.co.nz.
View our demurrage schedule. If you’re unsure of whether your container will begin incurring demurrage charges, please contact Customer Services +64 3 472 9876.
Specific cargo cut-off times can be found on our shipping schedule under the Marine & Shipping section of this website.
For queries relating to voyage cargo cut-off times or late receival requests please contact Port Otago’s planners at planning@portotago.co.nz.
Shipping line reports are made available, securely, to each shipping line. Please contact Customer Services customerservices@portotago.co.nz to discuss your requirement or request a new report.