Your Cargo

We strive to make it easy for the cargo owner. Read the Cargo and Container FAQs.

Container Weighing

⚠ June 2016 - Important Container Weighing and VGM Information for Shippers and Shipping Lines

Container Tracking

You can obtain real-time information on your containers using the JMT RIA system.  To request a Jade Master Terminal Account, email customerservices@portotago.co.nz.

Import Cargo Demurrage (import container storage)

View our demurrage schedule.  If you’re unsure of whether your container will begin incurring demurrage charges, please contact Customer Services +64 3 472 9876.

Cargo cut-off times

Cargo cut-off times are generally 24 hours prior to the commencement of a ship exchange.

For specific voyage cargo cut-off times or extensions please contact Port Otago’s planners at planning@portotago.co.nz

Shipping Line Reports

Shipping line reports are made available, securely, to each shipping line.   Please contact Customer Services customerservices@portotago.co.nz to discuss your requirement or request a new report.